As the first PSAO to bring transaction-level reconciliation to independent pharmacies, our reconciliation service has been the most trusted and experienced for two decades and counting. Every year, we reconcile billions of dollars and return millions in recovered claims to our network members – often thousands of dollars per pharmacy. We identify every unpaid or underpaid claim and work diligently on your behalf to recoup every penny. Where other PSAOs impose minimum dollar thresholds and opt for write-offs, we focus on ensuring you receive every cent promised on every claim.
Many independent pharmacies love our central pay option, available with Premium Membership, because it provides end-to-end reconciliation and recovery services with payments made rapidly via ACH transfers five days a week. For those who prefer direct pay, we offer that as well through our Core Membership or as a standalone elective service. Whether you choose central or direct pay, the result is the same – we reconcile every claim and chase every penny owed.
Through transaction-level reporting on our member portal, our reconciliation services provide fully transparent, fully downloadable payment summaries and deposit details. View daily deposits, broken down by payer or claim, complete with individual 835 remittance files. Receivables reporting includes a daily snapshot of the claims by age or payer, as well as claim-level adjustments and whether the claim has been paid, unpaid, short paid or overpaid.
It’s easy to join Pharmacy First, and you will see the benefits right away. Contact us to learn more about what makes us the right PSAO for you.
